Satman Sez

Welcome to IsoTropic Network’s new Satman Sez™ news bulletin. We will be sending out tips and topics to assist you with sales and service empowerment. Many of these bulletins will cover Frequently Asked Questions (FAQ). Others will address features and benefits of the IsoTropic value added offerings, all in an effort to enhance the marketing and sales capabilities of our valued associates.

 

IsoTropic  satman sez

 



Volume 1, Issue 4 Print E-mail

Today, we will be discussing Computer Viruses, Spyware, Shareware and Malware


Doctor’s RX –

Vaccinate your computer against Viruses, Spyware, and other Electronic Illness

Recently, we have seen a proliferation of complaints from customers on the satellite network saying that the feed is slow and/or they cannot connect to specific internet sites. We are finding that a large part of the cause of this problem is the prevalence of computer viruses and shareware on computers across the network. Not a day goes by that we are not informed of a site that is transmitting spam e-mail, or find sites that have well over 200 open TCP/IP sessions on their satellite modem.

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Volume 1, Issue 3 Print E-mail

Don’t Be Fooled by Internet E-Mail Viruses this April First

April Fools' Day is one of the prime dates that virus writers target for their un-merry email pranks.  The last deadly April Fools’ virus arrived in user's in boxes as an attachment in 2005, and went by the aliases W32.Aprilcone.A@mm, W32/Dushit@MM.  Once opened the worm virus sent the following message to everyone in the user's address book:  I'm sorry to trouble you, but It's useless to say sorry. Happy April Fools' Day :).  Consequently even letters originating from "friends" may contain viruses.

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Volume 1, Issue 2 Print E-mail

Today, we will be discussing Oversubscription Rates.

 Oversubscription Rates

Like all ISPs, satellite internet delivery is accomplished by “overselling” the available bandwidth. This is done based upon the fact that internet browsing is very choppy, and requires only occasional bursts.

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Volume 1, Issue 1 Print E-mail

Today, we will be discussing Committed Information rate over satellite.

 (CIR) Committed Information Rate

IsoTropic Networks offers REAL Committed Information Rate (CIR). Some of our competitors define CIR as the data rate that they will commit to – 2/3rds of the purchased package data rate, 90% of the time. By their definition, if you purchase a 512 x 128k feed, you will receive 340 x 85k throughput 90% of the time. This is their “commitment”, not their guarantee.

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