Voice Over IP Print E-mail

Hosted VoIP PBX is IsoTropic’s solution to the search for a full-featured phone system with next generation technology at a truly reasonable price. A fully IP enabled phone system allows you to take advantage of enhanced features such as virtual offices, roaming users, web and email access to voicemail, true adjustable ACD queues, automated operator and all of the other features you expect from your phone system with none of the hassles. No limitations on the number of extensions, voicemail boxes, remote locations. No PBX hardware to maintain. No restriction on using a specific brand of phones. Experience the freedom of the IsoTropic Hosted PBX.

Features

Management

  • No hardware or software to manage

  • Easy web-based system administration

  • Users manage their own phone settings

  • Detail and summary reports

  • Automated provisioning of handsets

  • Integrated SSL and firewall support

Answering

  • Advanced auto-attendant

  • Fully custom greetings

  • Music or information on hold

  • DID support

  • Custom Caller-ID

  • Distinctive Ringing

Call Routing

  • Follow-Me

  • Time of day/Day of week

  • Service classes

  • Internal or external transfers

  • Huntgroup support

Voicemail

  • Unlimited mailboxes

  • Pager/Cell-phone notification

  • Email notification with message included

  • Access via email, phone or web

Call Center with ACD

  • Multiple load balancing techniques

  • Skill level based routing

  • Agent control of status

  • Remote agent support

  • Record any percentage of calls

  • Call prioritization

IP Features

  • Global directory with shortcut dialing

  • Click-to-dial interface

  • PBX handset capabilities from anywhere

  • Uniquely easy adds and moves

  • Multiple locations from a single PBX

  • Desktop Presence Manager

Other Features

  • Call Parking

  • Call Recording

  • Caller ID

  • E911 Support

  • Text-to-speech

  • Paging/Intercom

Upcoming Features

  • Advanced Follow-me

  • Remote Call Pickup

  • Call Supervision

  • Database IVR integration

  • Mirrored Extensions

IsoTropic’s Hosted PBX is SIP based and should work with any SIP phone. We have tested and automated configuration of the following devices: Cisco 7905, 7912, 7940 and 7960, Polycom Soundpoint 300, 500 and 600, Linksys SPA2002 and 921. Manual configuration has been tested with ZyXEL Prestige 2000W, Cisco ATA186, and Grandstream 102.


 

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